Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online pokies and gaming should only be enjoyed as a form of entertainment. It is never a reliable way to earn money or solve financial problems. The odds are always in favour of the house, and you should only gamble with money you can afford to lose.
Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to participate in online gaming and pokies. We are committed to preventing underage gambling and comply with all applicable Australian laws and regulations.
If you are under the legal age, please do not attempt to access our gaming services. Parents and guardians are encouraged to discuss responsible gaming practices with young people in their care.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding gambling activities or lying about the amount of time and money spent gambling
- Neglecting work, study, family, or social responsibilities due to gambling
- Experiencing mood changes or irritability when unable to gamble
- Borrowing money or using credit to fund gambling activities
- Feeling anxious, depressed, or stressed as a result of gambling
- Failed attempts to reduce or stop gambling
- Using gambling as a way to escape problems or negative emotions
- Jeopardising relationships, job opportunities, or education due to gambling
If you identify with any of these signs, help is available. Please seek support from a qualified professional or contact a support organisation.
Self-Help Tools & Responsible Gaming Features
Most reputable gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Restrict the length of time you spend gaming in one sitting
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming services
- Account Closure: Close your account at any time
We encourage you to use these tools if you feel your gaming is becoming problematic. Speak to our customer support team for assistance in activating any of these features.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, professional support is available:
Australia
- Gambling Help Online — Free and confidential counselling and support for problem gambling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
International Support Services
- GamCare (United Kingdom) — Support for problem gambling
Website: www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
These organisations provide free, confidential advice and support. There is no shame in reaching out for help.
Need Help?
If you are experiencing problems with gambling, please reach out immediately. Support is available, and help is just a phone call or click away.
Don't wait — contact Gambling Help Online today on 1800 858 858 or visit their website for chat and email support.
Your wellbeing is important to us. Play responsibly.